Blog

In the fast-paced world of Software as a Service (SaaS), it's all too common for IT teams to find themselves measuring what seems impressive without truly understanding its relevance to business needs. While dashboards might glow green with metrics such as uptime and user logins, these figures can often leave business leaders asking, "So what?" The reality is that not all metrics are created equal. To genuinely gauge SaaS success and its value to the business, companies must